Total Disability Care Solutions (TDCS)
Dedicated to improving lives of individuals with disabilities through compassionate care and support. Based in Shellharbour NSW
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Welcome to Total Disability Care Solutions (TDCS)
About TDCS
Hello, and thank you for visiting TDCS.
My name is Sandra (aka Sandy), and I am a qualified Disability Support Worker with extensive experience supporting people with a wide range of needs.
The aim of TDCS is to provide person-centred support that promotes independence, dignity, wellbeing, and meaningful participation in everyday life.
I offer respectful, reliable, and compassionate support tailored to each person’s goals, needs, and preferences.
If you are looking for support with daily living, community access, transport, emotional wellbeing, or complex care needs, TDCS would be pleased to help.
Services
Click on each to learn more
Personal Care
- TDCS provides respectful personal care support tailored to individual needs, helping people maintain comfort, dignity, and independence in their daily routines.
Community Access
- Community access is about more than getting from one place to another - it is about staying involved, building confidence, and enjoying meaningful experiences.TDCS offers support for outings, appointments, shopping, social activities, events and community participation, tailored to each person’s needs and preferences. The aim is to help people feel supported, included, and empowered to take part in the community with confidence.
- Transport
- TDCS provides reliable transport to help people get to appointments, community activities, shopping, and other important destinations safely and comfortably. The focus is on punctuality, dignity, and ensuring each person feels supported throughout their journey.
Complex Health Support
TDCS has demonstrated experience in delivering complex care and high-needs support, including PEG feeding, catheter care, stoma Car, bowel care, wound management, subcutaneous injections, diabetes management, mealtime management, dysphagia support and others.
More
- Domestic Assistance
- TDCS can assist with light domestic tasks to help maintain a safe, clean, and comfortable home environment.
Social Engagement
- TDCS provides supportive companionship and helps people stay connected, active, and engaged in their day-to-day life.
Emotional and Mental Health Support
- Having skills and qualifications in Disabilities, Psychological First Aid; Trauma Healing; along with psychological studies, NLP and Health Physics (Health Physicist), and having undertaken training and volunteer experience with Lifeline Australia as a Telephone Counseller; Disaster Relief Australia, as a Field and Welfare Officer; and with St John's as a Senior Ambulance Officer, working with NSW Ambulance, along with working with a variety of participants with complex mental health and psychosocial conditions as a Support Worker, has helped me develop active listening, empathy, and a calm, respectful approach, allowing trust to be built in order to support people in a meaningful way.
- I have experience working alongside participants living with a range of psychosocial, mental health, and neurodevelopmental conditions, including:
- Anxiety disorders, depression, and major depressive disorder.
- Bipolar disorder.
- Schizophrenia, schizoaffective disorder, and other psychotic disorders.
- Obsessive-compulsive disorder (OCD).
- Personality disorders, including dissociative identity disorder (DID) and narcissistic personality disorder (NPD).
- Panic disorder, social anxiety, and agoraphobia.
- Trauma-related conditions, including post-traumatic stress disorder (PTSD) and complex PTSD (C-PTSD).
- Drug and alcohol dependence and other addiction-related concerns.
- Attention-deficit/hyperactivity disorder (ADHD).
- Autism spectrum disorder across support levels 1, 2, and 3.
- Complex mental health conditions that affect a person’s daily functioning, independence, relationships, and community participation.
I also have an understanding of attachment theory and its relevance to a person’s emotional wellbeing, relationships, communication, behaviour, and support needs. I use a person-centered, respectful, and trauma-informed approach when working alongside participants, while recognising each person’s individual strengths, preferences, goals, and lived experience.
Total Disability Care Solutions
Reasons to choose us
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TDCS offers a range of supports backed by strong scientific,
clinical, administrative, and compliance experience.
Support is provided with dignity, professionalism, and a calm, respectful approach.
Support is provided with dignity, professionalism, and a calm, respectful approach.
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How it works
The approach of TDCS is centered on the individual
I take the time to understand each person’s goals, preferences, routines, and support needs so that I can provide care that is appropriate, respectful, and effective.
Respect
TDCS values privacy, dignity, and clear communication in every interaction.
Flexibility
I work flexibly and aim to support people in a way that feels calm, safe, and comfortable.
Ongoing Review
Regularly assess care effectiveness and adjust.
TDCS also values inclusion and understands the importance of supporting people from different backgrounds, cultures, and experiences with respect and sensitivity.
Exceptional Care
What you need to know
TDCS supports both self-managed and plan-managed participants.
Services are charged in line with current NDIS pricing arrangements, and service agreements and invoicing is provided as required.
At the start of service, TDCS completes a Participant Intake Form to gather the important information needed to provide safe and appropriate support.
This is followed by a Service Agreement outlining costs, expectations, and compliance information, which must be signed before services begin.
Where appropriate, TDCS can provide relevant documents to you or your Support Coordinator and/or Plan Manager including insurance details, NDIS Orientation information, Police check, Working With Children Check if applicable, NSW Driver’s Licence, First Aid and CPR, and Disability Support qualifications.
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FAQs
Where does TDCS work?
TDCS is based in the Shellharbour area and travels to most locations within approximately one hour north or south, depending on the support required.Travel is charged at a reasonable per kilometre rate in line with NDIS recommendations. This is outlined in the Service Agreement.
Can support times be changed?
Yes, changes can usually be made with at least 24 hours’ notice.
Does TDCS work with NDIS participants?
Yes, TDCS supports NDIS participants.
Does TDCS provide transport?
Yes, TDCS provides transport support in my comprehensively insured vehicle.
Is TDCS insured?
Yes, TDCS has Professional Indemnity and Public Liability Insurance.
How do I get started?
You can contact TDCS by text, phone or email to arrange a consultation.
Does TDCS provide complex care support?
Yes, TDCS supports participants with a range of high-intensity and complex care needs....
Is TDCS a registered business?
Yes, TDCS is a registered business and the ABN number is 90 282 461 912
What kind of complex care does TDCS provide?
TDCS has experience supporting participants with a range of complex care needs, including:
• Dysphagia and safe mealtime support.• Enteral feeding management
(inc. PEG feeding).• Diabetes and insulin support.
• Subcutaneous injections.• Epilepsy support.• Stoma care.• Catheter care.• Bowel Care.• Continence care.• Wound care and skin integrity support.
This support is provided with a calm, careful, and person-centred approach that prioritises safety, dignity, and comfort.
How to go about it
Important Information
At our first meeting, if you choose to proceed, TDCS will complete a Participant Intake Form together with you to capture the information important to both of us. Following this, a Service Agreement will be prepared outlining all costs, expectations, and compliance information. This must be signed by both parties before any work commences. A copy of my Public Liability and Professional Indemnity Insurance documents can be provided to you or your Support Coordinator. Relevant documentation such as NDIS , National Police Check, Working With Children Check (if applicable), Driver Licence, First Aid and CPR, and Disability Support qualifications can also be provided as required. Privacy Policy, Cancellation Policy, and Code of Conduct documents are available.
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Contact us
Get in touch
Phone
0412 177 649 Sandra
totaldisabilitycare@outlook.com
Address
Total Disability Care Solutions
PO Box 4339
Shellharbour NSW 2529 ABN 90 282 461 912
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